Privacy Policy

At Joshiz Luxury Cars, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, make a booking, or use our services.

1. Information We Collect

We collect only the information necessary to provide you with a seamless rental experience, including:

a. Personal Information

Full Name
Contact Number
Email Address
Residential/Business Address
Government ID (Driver’s License, Aadhaar, Passport, etc.)

b. Payment Information

Credit/Debit Card or UPI details (processed through secure payment gateways)
Billing information and transaction records

c. Vehicle Usage Information

Pick-up and drop-off details
GPS-based location data (for safety and security monitoring)
Vehicle condition reports

d. Website Data

IP address, browser type, and device information
Cookies and usage data to enhance user experience

2. How We Use Your Information

We use your information for the following purposes:

To process bookings and manage car rentals
To verify identity and prevent fraudulent activity
To communicate booking updates, offers, and service alerts
To improve our website, services, and customer experience
To comply with legal and regulatory requirements

3. Data Protection & Security

Your privacy and data security are our top priority.

We use SSL encryption, secure servers, and restricted access controls to protect your data.
Payment information is processed only through PCI-DSS-compliant payment gateways.
Your personal data is never shared with unauthorized third parties.

4. Sharing of Information

We may share your information only in the following cases:

With service partners (e.g., payment processors, insurance providers, chauffeurs) strictly for completing your booking.
With law enforcement or government authorities, when required by law.
With trusted marketing or analytics partners (non-personal, anonymized data only).

We never sell or rent your personal data to third parties.

5. Cookies & Tracking Technologies

Our website uses cookies to:

Enhance browsing experience
Remember your preferences
Analyze website performance

You can manage or disable cookies through your browser settings, though some features may not function properly if cookies are disabled.

6. Your Rights

As a valued customer, you have the right to:

Access the personal information we hold about you
Request corrections to any inaccurate data
Withdraw consent for marketing communications at any time
Request deletion of your data, subject to legal or contractual obligations

7. Data Retention

We retain your data only as long as necessary to:

Fulfill the purpose of collection
Comply with legal obligations (e.g., tax, insurance, and recordkeeping laws)
Resolve disputes and enforce agreements

After the retention period, your data is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to external websites.
Joshiz Luxury Cars is not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated “Last Revised” date. Continued use of our website signifies your acceptance of the updated terms.

10. Contact Us

For questions, concerns, or data-related requests, please contact:
📞 Phone: +91 79739-92884
📧 Email: info@joshizluxurycars.com
🌐 Website: www.joshizluxurycars.com